These Terms of Service ("Terms") are a binding agreement between you and Node78 LLC ("Node78," "we," "us," or "our"), the company that provides the Ministry Order software and applications ("Ministry Order"). They govern your access to and use of the Ministry Order website, web application, and mobile applications (together, the "Service"). By creating an account or using the Service, you accept these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Service.
Please read carefully
Section 16 contains a mandatory arbitration provision, a class action waiver, and a jury trial waiver that affect how disputes between us are resolved, along with a 30-day right to opt out. If you are a consumer in a jurisdiction whose laws do not allow those provisions, they apply to you only to the extent permitted.
Our customer is the organization — typically a church or ministry (the "Organization"). The person who creates an Organization's account must have authority to bind the Organization to these Terms, and by creating the account they represent that they do. We may ask for proof of that authority and may suspend the account until it is provided.
Administrators are users the Organization designates to manage its account, rosters, teams, and schedules. Administrators act on the Organization's behalf, and the Organization is responsible for their actions, including adding or removing users, editing data, and cancelling the account.
Volunteers and members are individuals an Organization invites to the Service, usually to view schedules and respond to serving requests. Volunteers understand that the Organization and its Administrators can view, edit, and delete the information associated with them in the Organization's account, and can remove their access at any time.
In these Terms, "you" means whichever of these users is reading them. The Organization is responsible for ensuring that everyone using the Service under its account complies with these Terms.
To use the Service you must: (a) be at least 13 years old — and if you are between 13 and the age of majority where you live, your Organization must first obtain the consent of your parent or guardian; (b) be a human — accounts registered by bots or other automated methods are not permitted; (c) provide accurate, current registration information and keep it updated; and (d) keep your login credentials confidential.
You may not share your credentials or use another person's account. Notify us immediately at support@node78.com if you suspect unauthorized access to your account. We are not liable for losses caused by unauthorized use of your credentials where we have not been negligent.
The Service lets Organizations enter information about other people — volunteer names, contact details, roles, availability, and similar records ("Roster Data"). Roster Data may include information about minors, such as a student volunteer's name, birthdate, or guardian contact.
The Organization is the data controller for Roster Data and represents and warrants that it has a lawful basis for entering it into the Service, including verifiable parental or guardian consent where required by laws such as COPPA or the GDPR. We process Roster Data only on the Organization's instructions, as described in our Privacy Policy and any Data Processing Addendum in place.
If someone contacts us with a dispute about Roster Data — for example, a request to remove their information — we will refer the matter to the Organization and may suspend the affected account until the dispute is resolved. The Organization is solely responsible for resolving those disputes and agrees to hold us harmless from claims arising out of Roster Data.
You agree to use the Service only for organizing, scheduling, and communicating with ministry teams and volunteers, and never to:
We may remove content, restrict features, or suspend or terminate accounts that we reasonably believe violate this section.
Ministry Pro Plan
$20.00 USD per month, supporting up to 200 users per Organization.
A "user" means any person on your Organization's roster, including Administrators and volunteers. We may audit user counts to confirm plan limits. If your Organization grows past its plan limit, we will contact you about moving to a custom enterprise tier; we will not charge you more without your agreement.
Subscriptions are billed in advance each month through Stripe, our payment processor. BY STARTING A PAID SUBSCRIPTION, YOU AUTHORIZE US TO CHARGE YOUR PAYMENT METHOD THE THEN-CURRENT MONTHLY FEE ON A RECURRING BASIS. YOUR SUBSCRIPTION RENEWS AUTOMATICALLY EACH MONTH UNTIL YOU CANCEL. You are responsible for keeping a valid payment method on file and for any applicable sales or similar taxes, which we collect where the law requires. If a charge fails, we may suspend the account until payment is made.
We may change our prices with at least 30 days' notice by email to your account address and by posting the new prices on our website. Price changes take effect at your next billing cycle after the notice period.
You can cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing cycle, and you keep access until then. Because the plan is a low flat rate billed monthly, we do not provide prorated refunds for partial months.
This no-refund policy does not limit any right you have under mandatory consumer protection law, including statutory guarantees under the Australian Consumer Law, which cannot be excluded.
If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from this contract within 14 days of subscribing, without giving a reason. By subscribing, you ask us to begin providing the Service immediately; if you withdraw within the 14-day period, we will refund you minus an amount proportionate to the Service already provided, and you acknowledge that the withdrawal right ends once the Service has been fully performed within that period. To exercise a withdrawal right, email support@node78.com.
Everything your Organization uploads belongs to your Organization. Schedules, teams, Roster Data, and other content you submit ("Customer Data") remain yours, and we claim no ownership of them. You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit, display, and back up Customer Data solely as needed to provide and secure the Service, and you represent that you have the rights needed to grant that license.
Organizations that require a Data Processing Addendum (for example, under the GDPR) can request one at support@node78.com.
You can export your data at any time while your account is active. After cancellation or termination, Customer Data is deleted on the schedule described in our Privacy Policy and is not recoverable once deleted.
The Service itself — its software, design, text, graphics, logos, and the Ministry Order name and marks — is our property or that of our licensors and is protected by intellectual property laws. We grant you a limited, revocable, non-transferable license to use the Service as intended by these Terms. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our written permission.
If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without any obligation to you.
We rely on third-party providers to operate the Service, currently including Stripe for payment processing and Google Firebase for authentication, database, and hosting infrastructure. Your use of those providers' services is subject to their own terms and privacy policies, and we are not responsible for their acts or omissions. We do not store full payment card numbers on our servers.
We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. Send notices to our designated Copyright Agent at Node78 LLC, 3200 Wilcrest Drive, Suite 170, Houston, TX 77042, USA, or support@node78.com.
Your notice must include: your physical or electronic signature; identification of the copyrighted work and of the allegedly infringing material and where it appears in the Service; your contact information; a statement of your good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner. If your content was removed and you believe that was a mistake, you may send a counter-notice containing the elements described in Section 512(g)(3) of the Copyright Act, and we will follow the DMCA's procedures. We may terminate the accounts of repeat infringers.
You may not scrape the Service or access it by automated means except through an API we have expressly approved. Using the Service, or any content or data within it, to train, fine-tune, or develop artificial intelligence or machine learning models is prohibited without our prior written consent, and we reserve all rights in that regard.
We may suspend or terminate your access to the Service if you materially breach these Terms, if your account is used in a way that creates risk or legal exposure for us or for other users, or if a subscription payment fails and is not cured within 30 days of our notice. Where practical, we will notify you and give you a chance to fix the problem first.
When an account is cancelled or terminated, access ends and Customer Data is deleted on the schedule in our Privacy Policy — so export your data before cancelling. Sections of these Terms that by their nature should survive termination (including Sections 7, 8, and 13 through 17) survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, INCLUDING DURING LIVE EVENTS OR SERVICES.
Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. If you use the Service as a consumer, nothing in these Terms affects statutory rights that cannot be waived.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence where such limits are not permitted.
To the extent permitted by law, the Organization agrees to defend and indemnify us and our officers, directors, employees, and agents against claims, damages, and reasonable legal fees arising out of the Organization's Customer Data (including Roster Data), the conduct of its Administrators, volunteers, and members, or its breach of these Terms or of applicable law. This section does not apply to users who are consumers in jurisdictions where such indemnities are unenforceable.
This section affects your legal rights. Please read it carefully.
Before filing a claim, you agree to email support@node78.com with a description of the dispute and give us 30 days to try to resolve it with you informally.
If we cannot resolve a dispute informally, you and we agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, rather than in court. The arbitration will be conducted in Houston, Texas or by videoconference, and judgment on the award may be entered in any court with jurisdiction. Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property.
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
You may opt out of this arbitration provision, the class action waiver, and the jury waiver by emailing support@node78.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
If the law of your country of residence does not permit mandatory arbitration or the waivers above — for example, for consumers in the European Economic Area or the United Kingdom — this section does not apply to you, and you may bring claims in your local courts under your local law.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. For disputes not subject to arbitration, you and we submit to the exclusive jurisdiction of the state and federal courts located in Harris County (Houston), Texas. If you are a consumer, this choice of law and venue does not deprive you of the protection of mandatory laws of your country of residence or of your right to bring proceedings there.
We may add, change, or discontinue features of the Service at any time. We may also update these Terms; when we make material changes, we will give at least 30 days' notice by email to your account address and by posting the updated Terms with a new "Last Updated" date. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to a change, cancel your account before it takes effect.
These Terms, together with the Privacy Policy and any Data Processing Addendum, are the entire agreement between you and us about the Service and supersede prior agreements. If any provision is found unenforceable, the rest remain in effect, and our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you. Neither party is liable for delay or failure caused by events beyond its reasonable control.
We may provide notices, including legal notices, by email to your account address — keep it current, and contact us if you prefer notices by mail. To the extent permitted by law, any claim relating to the Service must be brought within one year after it arises. A printed version of these Terms is admissible in legal proceedings to the same extent as other business records.
Questions about these Terms should be sent to:
Node78 LLC — provider of Ministry Order
3200 Wilcrest Drive, Suite 170
Houston, TX 77042, USA
support@node78.com